Comments on: MSNBC.com: iQuit – Love affair with iPhone cools when handset breaks

By: My So-Called Life Without iPhone • Day 6 « eMac Consulting

My So-Called Life Without iPhone • Day 6 « eMac Consulting — Sat, 03 Jan 2009 00:02:17 +0000

[...] MSNBC. Joe Hutsko … he’s getting lambasted in “comment hell” on his blog JOEyGADGET for writing a story about his failed iPhone and his experience getting a replacement. I wrote a [...]

By: eMac Consulting » My So-Called Life Without iPhone • Day 6

eMac Consulting » My So-Called Life Without iPhone • Day 6 — Mon, 15 Oct 2007 17:15:48 +0000

[...] MSNBC. Joe Hutsko … he’s getting lambasted in “comment hell” on his blog JOEyGADGET for writing a story about his failed iPhone and his experience getting a replacement. I wrote a [...]

By: Brandon P

Brandon P — Tue, 11 Sep 2007 17:58:59 +0000

Regarding the comment : “I got answers from Apple’s PR department. Yes, all iPods and iPhones that are exchanged for replacements get wiped clean.” I just purchased a ‘supposedly’ brand new iphone from the local at&t store last week. It was flawlessly packaged, and showed no reason to indicate it was not sealed directly at the factory. I turned it on, and attemped to add my contacts to the phone, only to find there were almost 200 contact names and numbers already in the phone. Obviously someone had returned the phone, and it was NOT wiped clean. So long story short.. be wary of information recieved from the ‘PR department’ and always delete personal data yourself before returning any device from any manufacturer.

By: Ashwan

Ashwan — Thu, 09 Aug 2007 15:11:37 +0000

iPhone iDead!!

A few days ago, my wife’s iphone was in her bag and it was really really hot. And then yesterday the battery life fell 25% after one hour of full charge and zero usage. The settings menu showed the phone was used for 6 hours after the last full charge(lies!!). And then last evening it just went dead!

The battery life was already pretty shaky when the phone was new, it used to go down to 25% after 7-8 hours post full charge. The usage was minimum and the WiFi is always turned off. We took it the Apple Store 1 week ago where the “Genius” told us he had the same problem and all we needed to do was do a full restore from iTunes. We did that, it “seemed” like that worked, but then the phone went dead yesterday. Pressing all buttons, combination of button but it does not turn on!!

Taking it to the Apple Store today to see what the “Genius” has to say! What a bloody waste of time for an expensive device.

Should have brought jewelry for her birthday instead of the iPhone.

By: Tim Owen

Tim Owen — Mon, 09 Jul 2007 21:50:55 +0000

I allowed my iphone battery to fully discharge and upon recharging got the error message with a large exclamation mark “please connect to itunes”. When I connected to itunes I was told that the phone was in recovery mode and needed to be reloaded. Itunes went out and downloaded the new firmware and began the install process after I approved the input screen that said it would wipe out all my data. 1/3 of the way through the process I received a message box that told me the process had failed to restore the iphone for an unknown error (number 1603).

After looking online and calling ATT as well as Apple the best solution I received was to send the iphone in for replacement (i am 5 hours from an apple store). After fiddling around I have managed to solve the problem on my own.

After trying everything else with no results, I pulled the SIM card out of the iphone and plugged the iphone into my computer. Itunes then reloaded the software and firmware successfully. I then put the SIM card back in and synced it up with itunes and it asked me to confirm the resync. Afterwards it just worked fine.

My iphone works again!

By: Aaron

Aaron — Mon, 09 Jul 2007 14:03:42 +0000

Same thing happened to me…I was watching a movie, it hung, I walked away and came back a few hours later to a dead battery. On charging, I get the same problem and error message above.

By: dennis

dennis — Fri, 06 Jul 2007 20:01:53 +0000

Wow Joey,

Your tale is so…, How do I put it?!

Dumb. There is always one in the crowd and you know the old saying about opinions?

Enough said. This the 700,000 folks out there care about your whining?

Not really.

you had your 15 now go right a childrens book or something that I can wipe with.

By: Dan Mosqueda

Dan Mosqueda — Fri, 06 Jul 2007 19:53:39 +0000

A friend on Twitter (http://twitter.com/lightfoot) had a similar problem. Rebuffed by AT&T, embraced by Apple with an actual appointment to get it swapped.

By: My So-Called Life Without iPhone • Day 6

My So-Called Life Without iPhone • Day 6 — Fri, 06 Jul 2007 06:25:50 +0000

[...] MSNBC. Joe Hutsko … he’s getting lambasted in “comment hell” on his blog “JOEyGADGET” for writing a story about his iPhone that failed and his experience returning it. I wrote a little [...]

By: Joe

Joe — Fri, 06 Jul 2007 03:26:19 +0000

I allow all comments on this site and welcome all opinions. I cannot reply to all messages, and would encourage anyone posting comments wishing for personal replies to first read the entire story being discussed from start to finish, and to also scroll back to the start of comments and read all comments and replies before firing off additional comments without knowing the conversation as it stands at the moment. Thanks, and as always, all comments welcome. Joe